legal
Cancellation policy
Effective 2026-11-14
Credits
Credit keys do not expire and are not auto-renewed. Cancel simply by not buying more. Unused credits remain usable until the key is revoked for abuse.
Monthly keys
Cancel any time before the next period. The key stops validating at the end of the paid period; nothing further is charged. No partial-month refunds.
Refunds
If a key does not validate or the video pipeline fails on a file we claim to support, write within 14 days and the charge is refunded. Removals already consumed are not refundable, since the work cannot be taken back.